Last updated: December 16, 2025
This Privacy Policy explains how Cognitive Jump ("Company", "we", "us", or "our") collects, uses, and shares information when you use the BrainJamz mobile application ("App"). It also describes your choices and rights regarding your information.
Company: Cognitive Jump
Email: support@brainjamz.com
Website: brainjamz.com
When you create an account or sign in (email, Apple, or Google), we collect and store:
BrainJamz is an audio flashcard app. We collect and store the content you create and the study data needed to provide core features, including cloud backup and account recovery. This may include:
To support hands-free studying and restoration on a new device, we store audio files and backups in Firebase Storage and/or other Firebase services. If you restore from a backup and an audio file is missing from storage, the App (or our backend services) may send the associated flashcard text to Microsoft Azure Text to Speech to regenerate the audio. Microsoft states that it does not retain or store text provided to the real-time Text to Speech API.
We may collect information about your device and how the App is used, including diagnostic data such as IP address, device identifiers, crash logs, and feature usage data. This information is typically collected through analytics and crash reporting services such as PostHog, Firebase Analytics, and Firebase Crashlytics (see "Service providers").
We do not collect precise location data.
BrainJamz may use the system keyboard's built-in dictation feature; we do not record or store dictation audio.
If you purchase a subscription through Apple In-App Purchase or Google Play Billing, we receive purchase-related information (for example: subscription status or entitlement) from Apple/Google or from our subscription infrastructure. We do not receive or store your full payment card details.
We use the information we collect to:
We may communicate with you via email, push notifications, or in-app messages for:
You can manage push notification permissions in your device settings and, where available, in the App's settings. Push notifications are not required for the App to function.
We do not sell your personal information. We share information only as described below:
We use third-party service providers to operate the App. Depending on how you use the App, this may include:
These service providers process data on our behalf to provide the services we use. Their handling of information is governed by their own privacy policies and applicable agreements. OpenAI's API documentation states that, by default, abuse monitoring logs may be retained for up to 30 days.
We may disclose information if required to do so by law, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, protect user safety, investigate fraud, or respond to government requests.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction, consistent with applicable law.
BrainJamz does not currently show third-party ad network advertisements. In the future, we may include promotional audio messages or links (including affiliate links) to products or services we recommend. We do not share your personal information with advertisers for these links. If you click a link, the third party website may collect information under its own policies.
For customer support and troubleshooting, authorized Company personnel may access limited user information and user content stored in Firebase (such as your UID, email address, backups, and related records) when needed to respond to your support requests or investigate technical issues. We limit access to those who need it and use it only for support, security, and operations.
We retain personal information for as long as necessary to provide the App and the purposes described in this Policy. In general:
You can request access to or correction of your personal information by contacting support@brainjamz.com. You can also request deletion of your account and associated data.
If the App provides an in-app account deletion feature, you can initiate deletion in the App settings. If not, contact support@brainjamz.com and we will process your request. Deleting an account removes account data from our systems unless we are legally required to retain certain information.
If we send you non-transactional emails, you can opt out using the unsubscribe link in those emails or by contacting us.
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your information may be processed in countries other than where you live. Data protection laws in those locations may differ. By using the App, you consent to the transfer of your information to these locations.
BrainJamz is not directed to children under 13 and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will delete it.
We may update this Privacy Policy from time to time. We will post the updated Policy and revise the "Last updated" date. Your continued use of the App after the change means you accept the updated Policy.
If you have any questions about this Privacy Policy, contact us at support@brainjamz.com.